You can update your contact details by logging into your online account, via the PETstock Rewards app or speaking with a team member in-store. For the purposes of protecting your privacy and in accordance with changes made to privacy laws, a form of identification will be required for us to make requested changes when in-store.
If a Member has stopped receiving sales events and notifications via email and SMS, it is most likely that an unsubscribe has taken place.
In accordance with our Privacy Policy and PETstock Rewards T&C’s, Members need to contact our Customer Experience Team to reinstate their notifications.