This is a heat pack that is used to keep the fish in a consistent temperature during transit. It is not re-useable and can be disposed of.
Articles in this section
- Can I choose the fish that’s delivered to me?
- When will my order tracking number be sent to me?
- Live Fish Delivery - Terms & Conditions
- I live in a rural or remote area of Australia, can you send live fish to me?
- Can I return a live fish to a PETstock store?
- What do I do if the fish I want is out of stock?
- What is the small white bag in my order?
- Can the courier contact me by phone before they delivery my live fish?
- Why hasn't my fish arrived as colourful as it should be?
- Northern Territory Live Fish Restrictions