Standard Shipping
Our Standard Shipping orders are delivered with 
We aim to have orders packed within 1-2 business days, however may take longer during peak-trade periods (Major sales, Christmas etc).
Your order is expected to be delivered in 2-5^ business days within Metro areas.
Regional destinations may take up to 7^ business days.
*Note: COVID-19 Delays may be in effect.
Please see the following article for further information: Delayed Delivery Timelines - Australia Post delays (COVID-19)
Important Information:
- We do not currently ship out of South Australia - depending on stock availability South Australian orders will be shipped from Victoria.
- Some lines are only available from our Victorian warehouse.
- Orders shipped from Victoria into Western Australia may take longer than 7 business days. Please refer to your tracking information in this instance.
Same Day Shipping
Our Same Day delivery service is powered by 
Orders can be placed for Same Day delivery by selecting Same Day during checkout. Please ensure you enter in a valid mobile number to receive tracking updates from the Dashers.
Our Same Day delivery fee is dependent on your location from the participating store. This will be calculated upon checkout once your delivery location information is entered.
Important Information:
- Our Same Day service is available Australia-Wide
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Same Day delivery is available between 10am - 4pm. Any orders placed after 4pm will be processed for delivery the following day.
- Not all PETstock stores are participants.
Please check if your item is available for Same Day by adding your suburb in the area below on your product page:
If your item is available for Same Day delivery, it will show as Available:
- DoorDash is unable to deliver items over 13kgs.
Please utilise our Click & Collect or Standard Delivery services for any items above this weight range.