Updated as of 05/07/2022
In our continued effort to improve your shopping experience with us, we have recently updated our website to provide you with better service, a more enjoyable purchasing journey and even higher standards of care.
Who does this affect?
If you have recently received an email regarding on this and updating your card details for your Autoship, the follow information applies to you.
What is happening?
As part of the improvements to our website, we've also updated the way that we store credit card details against your account, for even better security and peace of mind. Therefore, we require you to resubmit your details into our new system.
No, this will no affect your Autoship or any upcoming shipments you have with us.
Before 31/07/2022, please update your card details following the below 5 steps:
Login to your account:
Navigate to "Autoship" from the dashboard:
or the drop-down menu:
Click into the active Autoship(s) by clicking 'Edit my Agreement' to update the payment information:
Click into 'Manage Payment Methods' to add the new details: