Victorian Update
Last Updated: 11/06/2021
As an essential service, our Victorian stores remain open, stocked and ready to help. We continue to provide our zero contact Click and Collect services and our team are here to help with your everyday pet care needs.
PETstock face mask statement
In accordance with the latest VIC Government public health advice, face masks MUST be worn whilst shopping in our stores or visiting our vet clinics across all of Victoria.
Location check-ins
The Service Victoria QR Code check-in is now mandatory for all customers entering our stores or vet clinics in Victoria. For those without a compatible device or in the instance there is phone network coverage issues, a manual check-in option will be provided. As per VIC government guidelines, we are required to confirm that every customer has checked-in and cannot serve a customer if they have not done so.
PETstock Vets
PETstock Vet clinics and our PETstock Vet Mobile service remain open and operating across Victoria to ensure pets can receive any veterinary care required. PETstock Vet Chat is also available 24/7 for text or video calls. Visit www.petstock.com.au/vet.
Grooming Salons
Grooming Salons are open with contactless drop-off and pick-up procedures in place – please note customers will not be allowed into the salon. To check availability or to discuss grooming bookings or procedures, please call your nearest store.
Puppy School Classes
Puppy school classes are back in session. Only one pet parent may attend with their puppy/dog and limited class sizes may apply. To check availability or to discuss Puppy School classes in general, please call your nearest store.
DIY Dog Wash
Our DIY Dog Wash is open and ready to give your dog a top to tail clean.
Dog Daycare
Our Dog Daycare centres are open and taking bookings. To check availability or to discuss Dog Daycare in general, please call your nearest store with a centre.