Orders

Order help

• Can I change or cancel my order?
• Can I change the delivery address on the order?

Payment

• All about the PETstock Smart Price Guarantee
• What payment methods do you offer?

Click & Collect

• What is Click & Collect?
• How long do I have to collect my Click & Collect order?
• Can someone else collect my Click & Collect order?
• What do I need to bring with me when I collect my order?
• Why can’t I Click & Collect from my local store?
• When will my Click & Collect order be ready for collection?

Autoship

• What is Autoship?
• Do I need to be a member to create an Autoship?
• Are all products available for Autoship?
• What payment methods can I use for Autoship?
• How do I manage my Autoship details?
• Can I earn PETstock Rewards on my Autoship?

See all 14 articles