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  1. PETstock
  2. Orders

Orders

Order help

  • Can I change or cancel my order?
  • Can I change the delivery address on the order?

Payment

  • All about the PETstock Smart Price Guarantee
  • What payment methods do you offer?

Click & Collect

  • What is Click & Collect?
  • How long do I have to collect my Click & Collect order?
  • Can someone else collect my Click & Collect order?
  • What do I need to bring with me when I collect my order?
  • Why can’t I Click & Collect from my local store?
  • When will my Click & Collect order be ready for collection?

Autoship

  • What is Autoship?
  • Do I need to be a member to create an Autoship?
  • Are all products available for Autoship?
  • What payment methods can I use for Autoship?
  • How do I manage my Autoship details?
  • Can I earn PETstock Rewards on my Autoship?
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PETstock
South Melbourne, VIC 3205
PH: 13 PETS (13 73 87) or via our Live chat Service