processed at our Returns Warehouse. Timing: Returning an item: If you are returning an item to Petstock, please allow up to
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How do I make a return?
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Who pays for the return of an item?
You are responsible for the cost of returning your item. Important note: these returns will be refunded only. Damaged, -
Petstock Returns Policy
goodwill, accept return items if you have changed your mind. In this instance, the product must: Be returned within 28 days -
Can I return my order to a Petstock store?
Store Return Yes, Online purchases can also be returned to any Petstock store, nationwide. A copy of your proof of purchase -
I have received a damaged/faulty item in my order
a replacement or refund please see the related How can I return an item? information or by contacting our friendly Customer -
An item in my order is incorrect
a replacement or refund please see the related How can I return an item? information or by contacting our friendly Customer -
How long will my refund take to process?
How long will my refund take? Once your return/refund has been approved and/or the item has been received by Petstock, please -
Warranties
made. We reserve the right to test or assess any product returned to us to assess whether a breach of warranty or consumer