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Petstock returns policy
log into your Petstock account and select Autoship under the account section to view your Autoship items. You can amend your Autoship here by changing the frequency, and quantity, adding or removing items, and updating your payment details.
Items available for Autoship are pet essentials you need on a regular basis, such as dog and cat food, litter, or flea and tick treatments. When a product is available for Autoship, you will see the option on the product page and in the checkout process.
You will receive an email from us three days before your order is scheduled to be sent, notifying you that we will process your order soon. You may amend your Autoship order at this time. If it's good to go, you will receive a confirmation email and your order will be on its way to your door.
We send you a reminder email three days before your Autoship is due to be processed. This is your chance to make any changes you might have. You can make alterations to your Autoship order right up until the day before your order is due to be processed.
Autoship already provides you with a great discount each time your order is processed so unfortunately, you won't also earn Brand Cash on Autoship purchases. You can redeem Brand Cash as part of your payment when setting up a new Autoship order, however, Brand Cash cannot be used to pay in part or full for subsequent automated deliveries on existing Autoship orders.