Cost of delivery

Standard Shipping 

Orders over $25 - Free Shipping (Major Metropolitan Regions only - should your delivery location fall outside of a Major Metropolitan Region, then your shipping fee will be calculated at checkout). 

Orders under $25 - The shipping fee will be calculated at checkout based on your delivery location/ weight of the item. 

Free Shipping will automatically be calculated on your cart upon reaching a value of $25.00 or more on eligible products that are collectively under 80kg in weight after all other discounts are applied.

Free shipping may not be valid with other discounts or offers and excludes gift cards and large items such as kennels, fish tanks, and cat scratchers.

Orders are shipped via Australia Post from one of our dispatch locations.

We aim to have orders packed within 1-2 business days and orders are expected to be delivered in 2-5^ business days within Metro areas. Regional destinations and orders to Western Australia may take up to 7^ business days.

Express Shipping

The delivery fee will be calculated at checkout.

All our express shipping is sent via Australia Post from our dispatch locations. 

We aim to dispatch all express orders within 1 business day, and orders are expected to be delivered in
2-4^ business days within Metro areas. Regional destinations may take up to 7^ business days.

Same-Day Shipping (DoorDash)

Our same-day delivery fee is dependent on your location from the participating store., This will be calculated upon checkout once your delivery location information is entered.