34 results for "Order" in All Categories

• Where is my order?

  • 1. PETstock
    2. Delivery
    3. Online orders
  • September 05, 2019 05:04

  order tracking information. Once you have received the order tracking email, click the 'Track Your Order' button on the

• An item in my order is incorrect

  • 1. PETstock
    2. Orders
    3. General
  • April 19, 2024 04:42

  to hear that you have received an incorrect item in your order. To obtain a replacement or refund please see the related

• Can I change or cancel my order?

  • 1. PETstock
    2. Orders
    3. General
  • September 10, 2019 23:27

  Cancel Order? If an order has been picked and is ready for packing, we are unable to cancel the order. If an order has not

• When will my Click & Collect order be ready for collection?

  • 1. PETstock
    2. Orders
    3. Click & Collect
  • September 10, 2019 23:50

  Click and Collect Your click-and-collect order will be ready to collect within 15 minutes (please be advised this time frame

• I have not received part or all of my order

  • 1. PETstock
    2. Delivery
    3. Online orders
  • April 19, 2024 04:23

  Tracking Order If you have not received your order within the expected time frame, our friendly customer care team is here

• How do I apply/redeem my Rewards to an order?

  • 1. PETstock
    2. Account
    3. Petstock Rewards
  • February 07, 2025 03:24

  your order). When you click on 'Use' you will have the option to select the amount you wish to use on your order You

• Where can I view my past orders & print an invoice?

  • 1. PETstock
    2. Account
    3. My Account
  • September 11, 2019 05:24

  and print an invoice on each order, click 'View details' To print the invoice for the order, click 'Print invoice' Once

• What do I need to bring with me when I collect my order?

  • 1. PETstock
    2. Orders
    3. Click & Collect
  • September 10, 2019 23:52

  email for the order Valid photo ID# and Your order number The nominated name on the ‘Confirmation Order’ email must match

• I am not receiving order/account emails - Troubleshooting

  • 1. PETstock
    2. Account
    3. My Account
  • April 07, 2026 05:29

  Why am I not receiving order or account-related emails from Petstock? Some email providers will security screen incoming

• I have received a damaged/faulty item in my order

  • 1. PETstock
    2. Orders
    3. General
  • April 19, 2024 04:31

  Damaged or Faulty Item We're sorry to hear that you have received a damaged or faulty item. To obtain a replacement or refund