All products are covered by statutory warranties and consumer guarantees to the extent applicable, namely we warrant the products we sell to you are free from defects in workmanship and materials; of acceptable quality; fit for the purpose for which they were made and will match the description contained in our online catalogue or any sample provided to you.
Note that statutory warranties and consumer guarantees may not require PETstock to provide you with a remedy if you have caused the products to become damaged by using them in a way that is unreasonable, for example:
- Where you have mistreated or abused the products (whether intentionally or unintentionally); or
- Damaged the products as a result of using them in a way they were not intended to be used.
We recommend that you refer to the online catalogue and packaging instructions for further information about the intended purpose for which a product was made.
We reserve the right to test or assess any product returned to us in order to assess whether a breach of warranty or consumer guarantee has occurred.